FAQs


How to quickly find the right size for me?

Prioritize the size chart attached to each product page. Measure your height, weight, shoulder width, bust (for dresses/tops), waist and hip (for bottoms) closely against your body, then compare with the size chart. If you’re between two sizes, choose the smaller one for a fitted look and the larger one for a loose fit.

Will the clothes shrink or fade after washing?

Natural fabrics like cotton and wool may shrink slightly (1%-3%) in the first wash; cold water and gentle washing are recommended. Dark-colored items (especially navy and black) may release floating dye initially—wash them separately to avoid staining light-colored clothes

Will there be differences between clothes from different batches?

Fabric sourcing and production processes follow unified standards. However, due to fabric elasticity and cutting tolerances, a 1-3cm size deviation is normal. For colors, slight differences may exist between the actual item and pictures due to screen display variations—please refer to the received product.

Will knit sets become loose or misshapen after washing?

Washing method is key: avoid long soaking. Do not wring hard after washing—gently squeeze out water and lay flat to dry to prevent stretching. Avoid hanging when storing (may cause shoulder sagging); folding is better.

After-Sales Support

If you have other questions, please contact our customer service team via email at [email protected] or live chat. We’ll respond to your inquiry within 24 business hours.